FAQ

Products

Can I wear my Merino pyjamas in winter and summer?

Yes. In contrast to synthetics, Merino wool is an active fibre that reacts to changes in body temperature. So it helps you stay warm when the weather is cold, and cool when the weather is hot.

Isn’t wool itchy?

Merino wool fibres are extremely fine, enabling them to bend far more than traditional, coarser wool fibres. This makes Merino wool feel soft and luxuriously gentle next to your skin. The same Merino fabric is used for next to skin active wear, underwear and babywear.

For more information on the properties of Merino wool, click here.

Caring for your Sleepy Merino pyjamas

How do I wash my Merino pyjamas?

Use a normal warm to cool machine wash cycle with regular powdered or liquid detergent. Separate lights and darks as usual.  

Should I use fabric softener?

No. Softeners will coat the Merino fibres and reduce their natural ability to breathe and regulate moisture and temperature.

How should I dry my Merino pyjamas?

Dry flat in shade to best preserve shape and colour. You can dry on the line, but expect some twisting of the garment and seams. As with any garment, inside out and out of excessive sun will help prolong the depth of colour.

Can I iron my Merino pyjamas?

Merino wool bounces back into shape after washing, if dried as above. If you need to, use a cool iron on the wool setting, with the garment inside out.

Can I bleach my Merino pyjamas?

No. Chlorine destroys Merino fibres.

How do I prevent pilling?

Pilling is a natural process that can occur when short fibres in the fabric work their way to the surface. Pilling is reduced with worsted Merino fabrics, such as those used in your pyjamas, as the short fibres are removed by the combing machine, and then the fibres are tightly twisted. Washing your pyjamas within the first three wears will help minimise pilling.

Shipping

How much will domestic shipping cost?

Shipping is a flat rate $9.90 for domestic orders.

Express Post is a flat fee of $15

Shipping is a flat rate $9.90 for domestic orders.Express Post is a flat fee of $15

International shipping will be calculated at check out for your zone.

Please click here for more information on shipping and estimated delivery times.

 NOTE- Unfortunately we are currently unable to ship to the UK due to the compliance costs of the new Brexit VAT regulations.

Returns 

What is your domestic returns policy?

Sleepy Merino will accept items for return or exchange within 30 days of purchase. The item must be unused, and in the same condition as it was received, with tags attached. At your cost please send to:-

Sleepy Merino

106 Byron St

INVERELL NSW 2360

Sleepy Merino will cover postage or exchanged items back to you.

If Sleepy Merino is at fault, please contact us for a Reply Paid number for a free return.

What is your international returns policy?

As above, if you pay to return items to the above address, Sleepy Merino will cover costs for exchanged items back to you.

For more detail on our returns policy click here.

Gift Wrapping

Gift wrapping is free. Just send us an email. We can also write your message on a card.

 If you still can’t find an answer, please contact us at support@sleepymerino.com.au